STEP 1: SURVEY DESIGN
We’ll devise a questionnaire specific to your requirements in measuring key indicators for online performance – THIS PROCESS IS FREE OF CHARGE!
The questionnaire, complete with your branding and logos, is uploaded to our platform. A complete evaluation at NO CHARGE to you is then performed to ensure we are capturing the data you want captured.
STEP 2: FINE TUNE
At this point any necessary changes and adjustments can be made.
STEP 3: RECRUIT WEBSITE TESTERS – LOCAL, REAL PEOPLE
Testers will then be recruited from our database of over 2000 testers from Australia to evaluate your website and complete the process. The number of testers used depends on your specific requirements and budget.
STEP 4: TESTING OF YOUR WEBSITE IS UNDERTAKEN
The website testers will be fully briefed on the instructions, the process gets underway and the website tester returns a complete and detailed evaluation of your site.
All of your site can be tested, or you can specify certain aspects of the site to be tested.
STEP 5: REPORT ISSUED
After the process has been completed, the full report will be emailed to you in a PDF. Alternatively, you can access all this information via our platform by logging in with your Username and Password. This will give you instant access to all data, enabling you to determine what’s working and what needs to be improved.
Using an integrated customised dashboard, both you and your designated staff can access this data.
https://my.customercare.co.nz/
Username: csample
Password: test123
