Senior Tech Assist – Making Technology Simple for Seniors on the Sunshine Coast
Ashley BryanPublished On Feb 23,2026
Senior Tech Assist is a Sunshine Coast–based in-home technology support service created specifically for seniors. We help older Australians use everyday technology with confidence, safety and peace of mind.
For many seniors, technology can feel confusing, frustrating or even intimidating. Devices change constantly. Passwords get forgotten. Printers won’t connect. Scam emails look convincing. Instead of struggling alone or feeling embarrassed to ask for help, Senior Tech Assist provides calm, respectful, one-on-one assistance in the comfort of your own home.
Supporting Confidence and Independence
Our service is about more than fixing technical problems. It’s about helping seniors stay independent and connected.
We help our clients:
- Keep in touch with family through video calls and messaging
- Manage emails and online accounts securely
- Access online banking and government services safely
- Use streaming services and smart TVs confidently
- Protect themselves from scams and suspicious activity
- Feel comfortable using their phones, tablets and computers
When technology works properly and makes sense, it becomes a tool for independence rather than a source of stress.
Services We Provide
Senior Tech Assist offers practical, hands-on support with:
Computers and Laptops
- Troubleshooting issues and error messages
- Cleaning up slow or cluttered systems
- Software updates and security checks
- File organisation and photo backups
Mobile Phones and Tablets (Apple & Android)
- New device setup and configuration
- App installation and troubleshooting
- Fixing calling, messaging or video chat issues
- General phone and tablet support
Printers and Scanners
- Wireless setup and reconnection
- Scanner problems
- Printing errors and connectivity issues
- Linking printers to home Wi-Fi networks
Wi-Fi and Internet Connections
- Devices not connecting to Wi-Fi
- Slow or unreliable internet
- Router setup and optimisation
- Diagnosing home network problems
Email and Password Assistance
- Setting up and securing email accounts
- Recovering forgotten passwords
- Improving account security
- Reducing spam and suspicious messages
Online Safety and Scam Support
- Identifying scam emails and text messages
- Advice after suspected hacking
- Guidance on safe online shopping and banking
- Improving device privacy settings
Our Approach
Senior Tech Assist provides patient, clear explanations in plain English. We take the time to sit down, solve the issue, and ensure you understand what has been done. We can also leave simple written instructions to make things easier later.
Family members frequently engage our services for parents and grandparents, knowing they are receiving trusted, local support.
Simple Pricing
We offer straightforward pricing of $99 per issue for an in-home visit, making it easy to understand what you will pay with no complicated hourly structures.
Service Area
We service the Sunshine Coast region, including Caloundra, Buderim, Maroochydore, Mountain Creek, Mooloolaba, Nambour, Noosa and surrounding suburbs.
Why Choose Senior Tech Assist?
- Local Sunshine Coast business
- In-home, one-on-one support
- Patient and respectful service
- Clear, non-technical explanations
- Focus on safety and independence
If you or a loved one needs reliable, friendly help with technology at home, Senior Tech Assist is ready to assist.
Phone: 0435 415 873
Website: www.seniortechassist.com.au